Our Commitment to Integrity
How we ensure honest, helpful, and safe healthcare reviews for every patient.
The Patient-First Perspective.
We believe every patient deserves access to honest feedback about a doctor’s bedside manner, communication style, and office efficiency.
The Core Mission:
- Improving Healthcare: By providing a constructive feedback loop, we help providers understand patient needs and improve the quality of care for everyone.
- Eliminating Friction: We’ve stripped away the complexity of traditional medical directories to give you a search experience that is as intuitive as it is impactful.
The Pillars of Integrity
How we maintain the highest standards of trust and credibility.
Verified Authenticity
We use multi-factor email verification and rate-limiting to ensure reviews are from real people, not bots or campaigns.
Privacy by Design
We prioritize privacy - never storing, sharing, or requesting your medical records or PHI. Your identity stays as private as you decide.
Unbiased Moderation
We don't accept payments from doctors to remove negative reviews; our moderation follows strict Community Guidelines.
Frequently Asked Questions
How we maintain the highest standards of trust and credibility.
Can I edit or delete my review after posting?
Yes. You can edit or remove your review within the website. After 7 days, reviews are locked to ensure the integrity of the historical data, though you may contact support for special circumstances.
Am I anonymous when I post?
Yes. You can edit or remove your review within the website. After 7 days, reviews are locked to ensure the integrity of the historical data, though you may contact support for special circumstances.
How long does it take for my review to be published?
Yes. You can edit or remove your review within the website. After 7 days, reviews are locked to ensure the integrity of the historical data, though you may contact support for special circumstances.
Is my medical information ever shared?
Yes. You can edit or remove your review within the website. After 7 days, reviews are locked to ensure the integrity of the historical data, though you may contact support for special circumstances.
Can a doctor pay to have a negative review removed?
Yes. You can edit or remove your review within the website. After 7 days, reviews are locked to ensure the integrity of the historical data, though you may contact support for special circumstances.